We understand that sometimes unforeseen circumstances may require you to reschedule or cancel your salon appointment. To ensure the smooth operation of our salon and to accommodate the needs of our clients, we have implemented the following cancellation policy:
1. **Cancellation within 24 Hours:** If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to offer your appointment slot to another client.
2. **Late Cancellation or No-Show:** If you cancel your appointment within 24 hours of your scheduled time or fail to show up for your appointment without prior notice, you will be required to pay the full amount for the services you had scheduled. This payment will be due before you can book any future appointments with us.
3. **Rescheduling:** We understand that plans can change, and we encourage you to reschedule your appointment if needed. However, please note that rescheduling within 24 hours of your appointment may still result in a late cancellation fee, at our discretion.
4. **How to Cancel or Reschedule:** To cancel or reschedule your appointment, please contact us as soon as possible by phone or through our online booking system. You will receive a confirmation of your cancellation or rescheduled appointment.
5. **Exceptional Circumstances:** We understand that emergencies and unforeseen situations can arise. If you believe you have a valid reason for late cancellation or a no-show, please reach out to us to discuss your situation.
By booking an appointment with our salon, you agree to abide by our cancellation policy. We appreciate your understanding and cooperation in helping us provide the best service to all our valued clients.
Thank you for choosing Son of a bleach. If you have any questions or need further assistance, please don’t hesitate to contact us.
*Note: This cancellation policy is subject to change at the discretion of Son of a bleach. Clients will be notified of any updates or modifications to the policy.*